Refund Policy

At Shelby Apparels, customer satisfaction is important to us.

Returns

  • Items can be returned within 7 days of delivery.

  • Products must be unused, unwashed, and in original condition with tags attached.

Non-Returnable Items

  • Sale or discounted items are non-refundable unless damaged or defective.

  • Innerwear or customized products cannot be returned.

Refund Process

  • Once your returned item is inspected and approved, the refund will be processed within 5–7 business days.

  • Refunds will be issued through the original payment method whenever possible.

Exchange Policy

  • Exchanges are available for size issues or defective products, subject to stock availability.

Damaged or Wrong Products

  • If you receive a damaged or incorrect item, contact us within 48 hours with product photos for quick support.