At Shelby Apparels, customer satisfaction is important to us.
Items can be returned within 7 days of delivery.
Products must be unused, unwashed, and in original condition with tags attached.
Sale or discounted items are non-refundable unless damaged or defective.
Innerwear or customized products cannot be returned.
Once your returned item is inspected and approved, the refund will be processed within 5–7 business days.
Refunds will be issued through the original payment method whenever possible.
Exchanges are available for size issues or defective products, subject to stock availability.
If you receive a damaged or incorrect item, contact us within 48 hours with product photos for quick support.