Shipping Policy

We are committed to delivering your orders safely and on time.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

  • Inside Nepal: Delivery usually takes 2–5 business days.

  • International Shipping: Delivery may take 7–15 business days depending on the destination.

Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order size.

  • Free shipping may be available during special offers or promotions.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or phone.

Delayed or Lost Packages

  • Delivery delays may occur due to weather, courier issues, or unforeseen circumstances.

  • If your order is lost or significantly delayed, please contact our support team for assistance.

Incorrect Address

  • Customers are responsible for providing accurate shipping details.

  • Shelby Apparels is not responsible for orders delivered to incorrect addresses provided by customers.